Service policy

Service Policy

At Apex Logistics Express, we are committed to providing reliable and professional delivery services. By booking with us, you agree to the following terms:

• All shipments must be properly packaged and ready for transport at the scheduled pickup time.

• Customers are responsible for providing accurate pickup and delivery information.

• Delivery times are estimated and may be affected by traffic, weather, or unforeseen circumstances.

• We are not responsible for delays caused by incorrect information or external factors beyond our control.

• Any damages must be reported within 24 hours of delivery.

• Certain items may be restricted or prohibited from transport.

We reserve the right to refuse service for unsafe, illegal, or improperly prepared shipments.

Our goal is to ensure every delivery is completed safely, efficiently, and professionally.